Frequently Asked Questions

Both have advantages. Exterior waterproofing provides comprehensive protection but costs more and requires excavation. Interior waterproofing is more affordable, faster to install, and effective for most Toronto basements. We assess your specific situation, soil conditions, and drainage needs to recommend the best approach.

Professional waterproofing systems last 20-25 years with proper maintenance. Quality materials, proper installation, and regular system checks ensure longevity. Our systems come with transferable lifetime warranties for added peace of mind.

DIY waterproofing often fails because it doesn't address root causes like hydrostatic pressure and poor drainage. Professional systems include proper drainage, sump pumps, and warranties. Attempting DIY waterproofing can void insurance coverage and lead to more expensive repairs later.

Interior waterproofing typically takes 3-5 days and allows continued basement access. Exterior waterproofing requires excavation around your home's perimeter, limiting access for 1-2 weeks. We work efficiently to minimize disruption and coordinate timing with your schedule.

Yes, professional waterproofing increases home value and marketability. Dry basements are attractive to buyers, and transferable warranties provide additional value. Waterproofing also prevents costly water damage that can significantly decrease property value.

Horizontal cracks, cracks wider than ¼ inch, growing cracks, or cracks accompanied by doors/windows sticking require immediate attention. Stair-step cracks in block foundations and bowing walls are also serious concerns requiring professional assessment.

Yes, foundation issues can cause doors and windows to stick, floor sloping, wall cracks, and structural instability. Early intervention prevents these problems from spreading throughout your home and becoming much more expensive to repair.

Most standard policies don't cover foundation settlement or age-related deterioration. However, sudden foundation damage from covered events (like water main breaks) may be covered. We help document damage for insurance claims when applicable.

We provide 24/7 emergency response with typical arrival within 90 minutes in the GTA. Our emergency trucks carry pumps, extractors, and equipment needed for immediate water removal and damage mitigation.

Emergency service includes water extraction, initial damage assessment, moisture detection, temporary waterproofing measures, and recommendations for permanent solutions. We also help with insurance documentation and damage reports.

Test sump pump before storm season, clear foundation drains, ensure downspouts direct water away from house, check backwater valve operation, and have emergency pump backup available. Professional waterproofing provides permanent protection.

Yes, we offer flexible financing options to make basement protection affordable. Options include extended payment plans and financing programs with competitive rates. We also help with Toronto rebate applications to reduce project costs.

Our detailed estimates include all materials, labor, permits, cleanup, and warranty information. No hidden costs or surprise charges. We explain each component and provide alternatives when applicable to fit your budget and needs.

Spring and early fall offer optimal conditions. Summer work is possible but may be affected by rain delays. Winter exterior work is limited, but interior waterproofing is available year-round. Emergency work is performed regardless of season.